Support
important current reminders & notes on Concentration change
Please allow up to 24 hours for our support to respond.
To avoid delays, please don’t send multiple messages, as it may reset your place in line.
We do provide weekend support but with slightly longer response times.
Our goal is to get back to a nearly instant response.
CURRENT FULFILLMENT TIME: Your first order will typically take 2 – 8 business days to ship. For subsequent orders, we manage your titration schedule so that you’ll always have medication on hand. We may reach out sooner than usual to account for any expected delays.
CONCENTRATION CHANGE: Pharmacies can change the concentrations of their medication, so please check your dosing instructions.
Please reach out to our support so that we can best respond to your unique situation.
A few things to keep in mind
We prioritize requests in the order they are received. If you follow up on your initial request before we've had the chance to respond, your request will go to the back of the queue. We understand that waiting can be frustrating, but please know that we're here to help and will address your needs as promptly as possible.
Our support team is typically available 7 days a week, including most holidays. Our regular clinic hours are Monday through Friday, from 8:00 am to 6:00 pm (EST), with reduced hours on the weekends. We often extend our hours to ensure your questions are answered in a timely manner.
Hablamos español! Nuestro equipo de apoyo bilingüe está aquí para hacer que tu experiencia con Emerge sea sencilla y con el respaldo que necesitas.
Guiding you every step
Discovering Emerge Weight Loss
After weeks and weeks of wringing your hands together … you pulled the trigger!
Then you stumbled upon Emerge Weight Loss (let’s leave all the amazing things about us out for the sake of space). Emerge offers the same Tirzepatide at a fraction of the cost. And it’s easy. Shipped right to your door. Now you’re reading this, waiting. Your life-changing medicine will show up any day now. While you wait, let’s get real for a second. Let’s lay out all the things that other clinics and fly-by-night operations might not be so upfront about.